Welcome to leasingops.ae. Please read these Terms & Conditions carefully as they govern your access to and use of our platform and services. By using leasingops.ae, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
1. Definitions
- "Service" refers to leasingops.ae, a cloud-based property management platform.
- "User" means any individual or entity registered on leasingops.ae, including Landlords, Property Managers, and Tenants.
- "Content" includes all information, data, documents, and materials available on the platform.
- "Account" is the registered profile through which Users access leasingops.ae.
2. General Terms Overview
These Terms of Use, along with the Privacy Policy and any other document referenced herein, constitute the entire agreement between you and LeasingOps.ae. By accessing, registering for an account, or using our platform, you agree to comply with all applicable laws and these Terms. LeasingOps.ae reserves the right to update or modify these Terms at any time.
3. User Eligibility
You must be at least 18 years of age to create an account and use leasingops.ae. Users agree to provide accurate, current, and complete information during registration and to maintain their account information.
4. Platform Maintenance
LeasingOps.ae strives to ensure the platform is available without interruption. However, the platform may be subject to scheduled maintenance or unforeseen outages. LeasingOps.ae reserves the right to modify, suspend, or discontinue any part of the service without notice for maintenance or other reasons.
5. Services
LeasingOps.ae provides comprehensive property management tools, including lease management, payment collection, record-keeping, and account management for landlords, property managers, and tenants.
6. Payment Processing
- Users can make payments through the platform on a recurring basis, upon request, or when charged with pre-authorized consent. Payments support both one-time and scheduled transactions.
- LeasingOps.ae partners with third-party payment processors; therefore, users acknowledge that payment transactions are subject to the processor's terms, and LeasingOps.ae disclaims liability for any transaction processing errors or delays.
7. Account Responsibilities and Security
Users are responsible for maintaining the confidentiality of their account credentials and must notify leasingops.ae immediately of any unauthorized use or breach of security.
8. Upload Policy
Users may upload content, such as documents and property information, necessary for using the platform's services. All uploaded content must be lawful and relevant to the services provided by LeasingOps.ae. LeasingOps.ae reserves the right to remove any content that violates these Terms or is deemed inappropriate.
9. License and Intellectual Property
LeasingOps.ae grants Users a limited, non-exclusive, non-transferable, revocable license to use the platform. All Content, including but not limited to software, text, graphics, logos, images, and workflows, is protected by intellectual property rights and remains the exclusive property of LeasingOps.ae or its licensors. Users are prohibited from reproducing, distributing, or creating derivative works based on the Content without express permission.
10. User Conduct
Users agree not to misuse the platform, including unauthorized access, data harvesting, or interference with other Users' experience. Users must not engage in any activities that are illegal, harmful, or violate the rights of others. LeasingOps.ae reserves the right to suspend or terminate accounts violating these terms.
11. Termination of Services
LeasingOps.ae reserves the right to suspend or terminate access to the platform at any time, with or without cause or notice. Upon termination, users must cease all use of the platform and delete any copies of the content in their possession.
12. Limitation of Liability
LeasingOps.ae shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform. Liability for direct damages shall not exceed the total value of the User's subscription fees paid in the preceding six months. If the User is utilizing the platform for free, LeasingOps.ae shall not be liable for any damages whatsoever.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the UAE. Any disputes will be subject to the exclusive jurisdiction of the UAE courts. In case of translations, the English version of these Terms shall be the governing version.
14. Force Majeure
LeasingOps.ae shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, war, strikes, or disruptions in telecommunications or internet services. Such events shall relieve LeasingOps.ae of its obligations under these Terms until the force majeure event is resolved.
15. Changes to Terms & Conditions
LeasingOps.ae reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the platform.
16. Payment Processing
- Accepted Payment Methods: Visa and MasterCard debit and credit cards in AED are accepted.
- Price Display and Currency: The displayed price and currency at checkout match those on the transaction receipt.
- OFAC Compliance: LeasingOps.ae will not trade with or provide services to OFAC-sanctioned countries.
- Minor Restrictions: Users under 18 may not register or use the payment services.
- Transaction Record Retention: Cardholders should retain transaction records and review https://leasingops.ae/ policies.
- Data Security: LeasingOps.ae ensures data privacy with secure methods but cannot guarantee complete security.
17. Payment Confirmation
After payment, a confirmation will be sent by the payment processor via email.
18. Refund Policy
Approved Refunds will be done only through the Original Mode of Payment and will be processing time depends on the issuing bank of the credit card.
19. Cancellation Policy
Cancellations are permitted within 24 hours of service or payment request, subject to leasingops.ae’s approval. Approved refunds will be processed to the original payment method and may take up to 45 days, depending on financial institution policies.
20. Privacy and Data Protection
LeasingOps.ae collects, stores, and processes personal information in compliance with our Privacy Policy. Users consent to our collection and use of data for account management, payment processing, and service improvement.
21. Pricing and Description Accuracy
LeasingOps.ae strives to ensure accurate pricing and descriptions. Confirmed prices at checkout are binding.
22. Indemnity
Users agree to indemnify and hold harmless LeasingOps.ae, its affiliates, officers, directors, agents, and employees from any claims, damages, liabilities, or expenses arising from the use of the platform, violation of these Terms, or infringement of any rights of a third party.
23. App-Specific License Details
If accessing LeasingOps.ae through a mobile application, Users are granted a non-exclusive, non-transferable license to install and use the app on a compatible device. The license is subject to compliance with these Terms, and LeasingOps.ae reserves the right to revoke access if there is a breach.
Contact Us
SEAMLESS PROPERTY MANAGEMENT AND BROKERAGE L.L.C
Email: info@leasingops.ae
Phone: +971 4 594 3301
P.O. Box: 283183
Office Address: Office 128 The Business Center Al Garhoud Dubai